Costco Amends TV Return Policy
I was sorry to hear that Costco recently ended their amazing 2-year, no-questions-asked return policy for a bunch of electronics products, including TVs, computers, cameras, camcorders, cell phones, MP3 players and iPods, It was a wildly popular, if occasionally abused, policy — and helped make Costco the go-to place to snag a great deal on a new flat screen HDTV.
Now, customers have 90 days to return these products for a full refund (although Costco will extend manufacturers warranties up to two years and offer free phone-based tech support).
Apparently, the company was experiencing a noticeable financial hit from its largesse, and the bean counters couldn’t allow it to continue.