SPOTLIGHT: Enterprises unpack VoIP’s hidden benefits
The coolest products and toys are those that, after you’ve had them awhile, you realize can be used to do even more cool things. After they’ve purchased VoIP for its ability to positively impact the bottom line, enterprises are starting to appreciate its many other virtues: flexibility, the ability to scale, and mobility, just to name a few. It also turns out that cleaning up the network for VoIP benefits the entire data network. And there are even more hidden benefits companies will enjoy as the rest of their IT infrastructures catch up to VoIP. Article