Vonage Ups the Ante
First it was the 511 service that they started offering customers to assist them with their traffic tie-ups; now Vonage customers can dial 811 to find out if it is safe to dig before embarking on a project on their property. Whether customers want to build a new deck in their backyard or just want to install a french drain, Vonage will be able to tell them if it is okay to dig in a particular area.
Vonage’s President, Michael Tribolet, said in a statement, “Vonage is pleased to offer its customers the convenience of 811 dialing to help ensure their excavation will be safe. This is just another example of Vonage answering its customer’s needs.”
Once the call is placed, it goes through their network to a local call center, similar to how 911 and 511 service works. From there, the customers’ local utility company picks up the baton and advises the Vonage customer whether or not is it safe to proceed.
Now if only they could arrange Chinese take-out delivery…