VoIP Services - A Good Bang for Your Buck
IT Managers face many difficult challenges, and one is to make sure the money they spend goes far. In a recent Computerworld article, VoIP was tagged as one of the surest ways to accomplish that goal, with the fastest payback.
They highlighted the moves of IT Director Jeff Brittain, who was in charge of making decisions concerning the Hickory, North Carolina, municipal government’s telephone system. He had to be very sure of his moves and decisions, since it would affect 40,000 residents. No pressure there, right?
At the time, the city paid a monthly fee for phone service using its vendor’s equipment. “We didn’t own anything. We had to call them to make a change. They had full control of everything, and we were just a customer,” Brittain explains.
By capitalizing on the city’s existing infrastructure and vendor relationships, Brittain was able to implement a VOIP system in about six months, and he expects to recoup the city’s US$165,000 investment in three years.
I won’t spoil the story for you, but in the long run, he’ll end up saving the city over $50,000 a year! I’d say the man earned his salary. Go on and read the article to see how he did it.